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by Riviera Fitness/French Riviera

Question by Don: How do I cancel my Fitness USA membership?
I joined the Fitness USA in the Stonestown Mall location in San Francisco, California and I would like to cancel my membership! Except they are not letting me cancel at the gym location and they are charging me by the month. They are creating it extremely tough for me to quit. Aid?

Ideal answer:

Answer by Jonathan H
Hello. This is in regard to canceling your Fitness USA membership.

I just canceled mine last week and it is a bit of a pain but really doable.

1.) Go to the Fitness USA center and tell them you want to cancel. They will give you a form (which is fairly a lot blank) which a bunch of carbon copies.
2.) Fill out this form with your info (Membership ID number, date enrolled, name, address, etc.).
3.) On the lines, state that you want to cancel your membership. On my sheet, I wrote some thing along the lines of “As instructed by your Jonathan Barcias, your Stonestown branch’s manager, I am sending these forms to you.” State that you want to cancel and you would like a confirmation through mail.
4.) Look at your contract (if you still have it. I lost mine) due to the fact our contracts may possibly have been various but I sent the types to the corporate workplace ALONG with your membership ID (the orange 1). Make a copy of your membership ID just in case ‘they lose it’. Maintain the blue form as your copy.
5.) Mail the form and it is copies except the blue one & your membership ID to their corporate office. Their address is on the back of your membership ID (Executive Offices: 7091 Orchard Lake Rd., #300. West Bloomfield MI 48322-3666).
6.) Wait for a response. It took me a week for a response. And you are carried out.

Now if you are reading this, you almost certainly have already signed up for Fitness USA and you are seeking to cancel. But if you have not yet and are questioning if you must join this gym, I would very go against it. They make you jump by way of several hoops to cancel (you can’t just cancel at the gym itself, you have to do every little thing oneself, and you can’t do it on the internet). The fitness center facility is just mediocre, there are hidden charges (for example there is a ‘quarterly membership fee’ on best of your regular fee exactly where you pay an additional $ 9 bucks 4 occasions a year. lol.) They also make you sign a contract which signifies you have to go through all these hoops to cancel (you can’t just cease paying since they will keep charging you).

They also like to double-speak you into points. For example, they attempted to talk me into their Executive level membership which says that if you come in three times a week for an X amount of weeks, then you will get a reduced fee. They do not tell you that the contract is for an X amount of years (I think it’s three years but I’m not certain).

When I walked in to cancel and told the manager, Jonathan Barcias that I wanted to cancel, his co-workers bullied, coerced, and pressured me not to cancel my membership. I assume you have greater points to do than deal with this mickey mouse bullsh*t, so speak to the manager (Jon Barcias) directly and he is a bit much better 1 on 1.

In retrospect, I would not have joined this fitness center. Stay away! And if you have already joined and want to cancel, it is really doable and fairly effortless.

Great luck to you!

Know much better? Leave your own answer in the comments!